Refund & Returns Policy

Last updated: February 15, 2024

Thank you for shopping at Nimble Dragon Studios.

The following terms are applicable for any products or service that you purchased with us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Nimble Dragon Media, Inc. /DBA Nimble Dragon Studios, 470 Route 211E STE 24 #1013, Middletown, NY 10940.

  • Goods refer to the items offered for sale.

  • Orders mean a request by You to purchase Goods or Services from Us.

  • Website refers to Nimble Dragon Studios, accessible from

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned or refunded:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods was created on-demand which includes all printed goods, laser products and 3D printed products.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiration is over.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
  • Non-tangible Digital Products including e-books, digital images

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Nimble Dragon Studios
470 Route 211E
STE 24 #1013
Middletown, NY 10940

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Subscription Fees & Cancellation

Subscription Fees for Services are non-refundable once processed.  Subscriptions can be cancelled at any time by notifying Us by email at .

If cancelled, services will remain active until the end of the billing cycle.  We do not offer pro-rated service fees.

Non-Refundable Retainers

Retainers will be credited to the last billing cycle of the Service Contract of the work as long as You have not terminated our Company’s work prior to the time the Service Contract  is fully completed by Company.  Should You decide to terminate the Agreement during the service period for any reason whatsoever (other than the Company's failure to perform the services) then the Company will be entitled to keep the full amount of the retainer, not as a penalty, but rather as a liquidated damage due to the fact that it is extremely difficult to calculate the Company’s damages in the event that You terminate the services portion of the Agreement prior to the time that the Company has completed the contracted work.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Copyright © 2024 Nimble Dragon Studios. All rights reserved.
Copyright © 2023 Nimble Dragon Studios. All rights reserved.